Preparing for your visit: when you plan your visit to RUMORE DELL'UMORE we ask you to consider a few things.
Here you can find the general rules of the exhibition, which we ask all visitors to respect. Below are some useful tips and answers to frequently asked questions.
Single entry is EUR 12.00 per person.
Possono accedere tutte le persone a partire da 140cm di altezza. Il percorso immersivo ha una durata di 20 minuti. Non si può abbandonare il percorso prima della fine dell’esperienza.
The number of tickets available each day is limited to 10 seats every 30 minutes. The exhibition has limited admissions, so please check online availability and book your ticket in advance.
One valid ticket per person is required. Children must be accompanied by an adult.
We have thought and planned a lot so that you can enjoy your visit in peace and there are not too many people at the same time.
To avoid long waits at the entrance, the day at RUMORE DELL'UMORE is divided into precise time slots with time slots of 30 minutes each. The experience in the room lasts 20 minutes. It is not possible to return.
For safety and hygiene reasons, we ask you to arrive 10 minutes before your booked timeslot.
IT IS MANDATORY TO ARRIVE EARLY NOT TO MISS THE DEDICATED ENTRANCE.
For reasons of logistics and data flow of the work it is not possible to enter late after the booked time slot.
In this case, the ticket will be invalidated. We cannot offer a refund or a new booking. Failure to be present during the date and time slot booked will result in the loss of the ticket.
Each visitor must bring their own ticket with them. This way we can ensure that your experience is not disturbed by too many people on site and that safety regulations can be complied with without problems.
In the ticket portal you can choose the number of tickets you want to buy for each slot. Each time slot has limited availability of 10 tickets every 30 minutes.
Important: if only "1" is displayed in the booking, this is the last available ticket for this timeslot.
Yes. Tickets are not personalized.
Tickets are issued by an automatic system and cannot be exchanged for technical reasons.
We ask all visitors to conserve the resources of our environment and to avoid the use of paper prints.
You can enter by showing your ticket on your mobile phone.
The ticket gives access to all pavilions of the exhibition.
If a time slot is no longer available via the ticket system, this means that we have reached the maximum capacity for the respective period.
Unfortunately we cannot refund or return tickets online. However, under certain circumstances, the ticket can be transferred to another person.
The ticket must be reserved in advance and must be brought with you to the exhibition. Unfortunately we cannot make reservations or keep a guest list. Anyone who has forgotten their ticket will not be able to enter the exhibition.
The exhibition is open from Monday to Thursday from 16:00 to 21:00; from Friday to Sunday from 10.00 to 13.00, from 14.30 to 19.30, from 21.00 to 23.00
Last admission is 30 minutes before closing.
Tickets are reserved for a specific time slot. Anyone who leaves the last exhibition hall cannot re-enter.
For environmental reasons, we invite you to travel by public transport or by bicycle.
By public transport, get off at the Colle Aperto stop of the ATB bus line 1 (1a). From there you can get some fresh air by walking along the main road inside the Upper Town; after 5 minutes you will see RUMORE DELL'UMORE on the left side of via Bartolomeo Colleoni.
The WOOJER device has a standard fit for children from 140cm up. The exhibition room is accessible only with the WOOJER device worn. Children are welcome when accompanied by a responsible adult. RUMORE DELL'UMORE is a place for all ages that we invite you to explore and participate.
Photography is encouraged at RUMORE DELL'UMORE, but the use of flash is strictly prohibited. It's the perfect place for enchanting, out-of-this-world snaps.
When posting your RUMORE DELL'UMORE experience on social media, feel free to use our hashtag #Rumoredellumore – in fact, you will be doing us a favor!
Please note that the use of the images is for private purposes only. You can find all the details in our regulation.
Due to the rapidly changing light frequencies, touch vibrations and flickering light sources, epileptic seizures can occur in exceptional cases. To reduce the risk of photosensitive seizures, make sure you are awake and alert.
Please ask your guide for help and leave the room quickly if you notice any of the following symptoms: panic attack, visual disturbances, eye and muscle twitching, loss of consciousness, loss of orientation, involuntary movements and convulsions.
In line with government regulations, we are required to collect personal data from our visitors. The data is kept for 30 days and after this period it is automatically deleted.
If you would like to stay up-to-date on developments in RUMORE DELL'UMORE as an ever-evolving experience, sign up for our newsletter or tick the box when purchasing your ticket.